A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2025 - 13:22 UTC
Identified
We have identified the cause of the partial outage affecting some VoIP and digital phone services. Our team is now working on implementing a fix to fully restore functionality.
Some customers may still experience intermittent issues while this work is being carried out.
We’ll continue to provide updates as we make progress. Thank you for your continued patience and understanding.
We are currently experiencing a partial outage affecting some VoIP and digital phone services. Customers may encounter issues such as dropped calls, inability to make or receive calls, or degraded call quality.
Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We apologise for the inconvenience and appreciate your patience during this time.
Further updates will be posted here as soon as we have more information.